Customer Support
Context Help
If you lose your way inside our hosting Control Panel, the first thing you should do is press the Help button, which is visible on each and every page. A pop-up menu will appear. It contains comprehensive information about all the operations that you can perform on the given page. Each pop-up menu opens on the very same page so that you can swiftly get back to your work.
Video Tutorials
We have a vast assortment of tutorial videos illustrating how to work with our Control Panel. They're designed for those of you who would like to see how things are being done rather than only reading articles. Thus, everyone can quickly get to know our Control Panel by merely watching our step-by-step educational video clips.
F.A.Q.
If you can't find the solution you are looking for, take a gaze at our extensive Frequently Asked Questions database, which includes questions asked by real persons and provides practical solutions. We frequently update our Frequently Asked Questions section with new Q&A's in an attempt to cover all the innovations and new additions to our platform.
Ticketing System
If you still can't find the answer you need in the FAQ database either, you can get in touch with our great team of customer service technicians available 24/7 and ready to help you with any problem. Each trouble ticket you open will be answered within sixty minutes (the average support ticket response time being only twenty mins), so you will not have to wait a long time to receive an answer to your question.